Customer Testimonials
See what our customers say about us
Hi Jesse & Peter, Many thanks. The plants arrived this morning. As always, arrived well packed, great plants in excellent condition. Cheers, Tricia
My order arrived yesterday in very good condition, the paper was still wet and plants are moist. I will not plant out until the weekend as we are having a very hot spell here with some schools being closed for the fear of bush fires.
I look forward to a beautiful show maybe next year.
Thank you for your care in packing my order so well.
Thank you Jesse for my beautiful peonies! they arrived perfectly but better than that - they took the ground really well. It's so nice to have something to remind me of mum in the garden. You guys are the best, thank you for everything you do!
Couldn't be happier with the peonies & pomegranates I purchased from White House Nursery! They came in moist soil wrapped in newspaper. The peonies were bareroot but they had little white new roots growing.
The owner of the nursery and his staff were both very friendly and helpful to the questions I had.
Highly recommended.
What an amazing online Nursery!! I couldn't be happier with the plants and service I received. The Whitehouse Nursery team obviously love what they do as the plants arrived healthy and had been packaged with such loving care. The process was smooth and the communication was excellent. I will definitely purchase from you again. Thankyou for your passion and for my beautiful plants!.
I rang Jesse and he couldn’t be more helpful. Plants arrived well packed. I will be a regular customer now. GREAT service!!! Thanks Tom!
What a great team at White House Nursery! Terrific communication with them, and timely delivery of expertly packed banana passionfruit plants, which arrived in a perfectly healthy state.
I’ll certainly be trawling through their catalogue of plants some more, as I look forward to dealing with them again.
Great to see an Aussie small business like this come out the other side of COVID going from strength to strength.
Beautiful healthy plants. Rare and unusual plants. Very well packaged, lots of care taken in the raising and preparing for travel to their new homes. It's so exciting to receive and unwrap the parcels from Whitehouse Nursery.
Thank you to the awesome team at White House Nursery- I received my order today as I was advised. The quality of the plants are amazing - all safe and sound now in my garden. Such an awesome service and attention to detail. Can’t wait til the flowers bloom- many thanks again. Highly recommend your services.
White House Nursery are fantastic. They have a unique and eclectic range of plants, trees, bulbs etc. They have those special plants that you won't find anywhere else.
This combined with the utmost care and time taken in the packaging of your purchase guarantees that your plants will arrive in top condition. I can't overstate just how good the packaging is.
My most recent order was roughly 40 items ranging from trees to delicate flowers and bulbs, all were individually wrapped in wet paper, bagged to keep the moisture, extra paper to cushion them and all finally boxed into 2 boxes to protect them. All for a flat rate of $16!
It must've taken hours to do, it took me ages to unwrap them and all were in perfect condition upon arrival.
Thanks again for the plants and all the time and effort you put in to making sure that they arrive in the excellent condition that they always do. We will definitely be buying from you again.
10/10
Thank you, the plants arrived today in excellent condition.
Hi Jesse & Peter, Many thanks. The plants arrived this morning. As always, arrived well packed, great plants in excellent condition.
Cheers,
Thank you very much for all your work with the Zephranthes project, it has been greatly appreciated.
You have been incredibly helpful from start to finish.
Just letting you know we have received our plants and they were in great condition. They have been planted and we’re hoping with the warmer weather here they will thrive.
Thank you for your assistance.
Kind regards
Just a quick email to say thank you for my order.
They all arrived healthy and happy and were so well packed. Thanks for the quality of plants and the care in packing them.
They are beautiful. I can see on your website now that you are very busy with orders ’til the new year - well deserved!
Thanks again, wishing you a very Merry Christmas and a great 2023.
Just a quick note to say Thank You for my Black Night Buddleia and Black Night Salvia which arrived yesterday afternoon and are happily sitting outside in the shade ready to plant over the weekend. Must say… beautifully packed!
Also… thank you for the notice enclosed for the Tuberous Begonia & Fuchsia Show in February which sounds marvellous, so I have put the dates in my 2023 diary.
Happy Friday and again, many thanks,
Thank you so much !
Arrived today and beautifully packed and great delivery.
Cheers
Good afternoon,
I would like to thank you so very much for the care with which you packaged my beautiful fuchsia plants. They arrived wonderfully and are all now thriving in various places of my garden and in hanging pots. I will definitely be back to add more to my collection but wanted to take the time to let you know I am very grateful.
Have a wonderful rest of this Friday and a fabulous weekend.
Most Warmly,
Many thanks for your care in packing the lily of the valley plants. They all arrived unscathed and look quite happy in their new spot.
I now have 21 Convallaria’s covering the ground under some shrubs at home and hope that next year I'll have many flowers and a lovely ground cover! :-)
Take care of yourself
My Darling daughter found your gorgeous nursery some time ago & as I love my garden, she sent me the details. My garden is established but I always have a little room for a few more plants then a few more, the temptation is just too great!
When I place an order, I eagerly await the arrival of my precious choices. I know when I order from you, they will arrive in beautiful condition because of the love care & commitment you put into your nursery. I feel as though I've found a treasure in your nursery.
Sincerely,
Dear Jesse and Peter,
Oh my goodness! I'm so sad to read that you suffered online abuse and phone abuse during Covid! Your business, your website and your service are top notch. You will always have my support and custom.
With high regards,
What an amazing service White House Nursery provide. It is a relief to be able to rely on a mail order delivery from you, as a number of plants you provide are not readily available to us here north of Sydney. The order process is very straightforward, and delivery is both efficient and careful. My plants arrived in great condition even with the travel involved. Our Luculia which we purchased from you is thriving in our garden and our neighbours are really jealous! Thanks Jesse.
We greatly appreciate what you are doing!
Thanks,
Dear Jesse and Peter.
I am delighted to inform you both upon the safe and damage free delivery of your plants today.
The quality was most impressive. There is no doubt in my mind that you both take pride in the culture and nurture of your plants. And I am equally delighted to have come to know you both and having had the opportunity to acquire these hard to come by "gems" from your Nursery.
All the plants I have yet purchased from your Nursery are of high quality and difficult to find in other Nurseries.
I take this opportunity to THANK you guys for having instilled happiness in my life, through your help and frankness.
The Bleeding Heart and the Indigofera were purchased as symbolic jesters to my Late Parents, and through your help you have allowed me to fulfill my journey.
The Pleione’s I recently purchased were of my personal interests and all are doing fine.
Jesse, may I add; how pleased I am to have made your acquaintance and through your kindness and sincerity assisted me to fulfill a passion and rekindled my love for plants in the garden of my Parents. THANK YOU️
You are a wonderful person Jesse, and please, kindly pass on my sincere thanks to Peter too.
In kind thoughts of you both,
Sincerely yours,
Ron
Thank you so much.
My Fuchsias arrived looking as good as the day you so carefully packed them. l have ordered plants from QLD to Ballarat and other top end suppliers around Victoria, none have been packed as well as your plants and yours are the only one that had sticker live plants on the package.
Thank you so much. Des
Thankyou Jesse.
That is very good customer service and much appreciated. I have received some terrible quality fuchsias in the past and your delivery was a pleasure to unpack. The fuchsias are all looking good this morning in a sheltered recovery area, and I will take special care of Lady Di - given how fickle fuchsias can be if their needs aren't being met.
Thankyou again for a great online shopping experience - I now can't wait to see all my beautiful flowers and have also noticed that you have some new varieties for sale that I am strongly resisting buying at the moment. Not sure how long the resistance can be kept up...
Margaret
Thank you so much. Received today. Good plants and beautifully packed.
Vince
Hi Jesse,
Thank you for your email updating me on the possibility of receiving more than one delivery.
I really appreciate the care you take to deliver the plants in an excellent condition and also the amazing customer service you provide.
I’m looking forward to the arrival of my order.
Thanks again,
Kind regards,
Vicky
Just wanted to tell you my order came today. My first order from you and also the first box of fuchsias that have arrived alive and still damp! Fantastic, thankyou :) The other orders from other people have all arrived dried out and very wilted and some broken.
Kind Regards, Samantha
Dear Jesse & Peter,
We have just received our 3 pots of Hydrangea aspera villosa & we are thrilled to bits with them. They were beautifully packed & arrived in superb condition…
thank you very much for the great service. We will definitely be return customers.
Thanks again
Marg & Ray Clark.
Good morning, thank you for the order which I have just received before our 41 degree day, excellent condition and packaging ;)!!
Have a blessed week, Joy
Hi Jesse,
Just a note to say the two Japanese Snowbells arrived safe and sound today (impressive as they travelled through a cyclone and heatwave).
Thanks for the great service and superb packing.
Regards,
David
Miniature Pomegranate arrived today Saturday, what can I say beautiful plant packaging just outstanding, plant in great shape after it's trip from Victoria to New South Wales, my Wife didn't know it was coming, replaces one she had a few years back, will be Bonsaied.
Merry Christmas, Thomas
Dear Jesse
Just to thank you very much for the beautiful Chinese ground orchid plants you sent to my friend in Healesville on my behalf. She is delighted with them and you were very generous with your plants! She remarked on how well they were packed and how well they travelled.
Thank you again, Gill
Hello there,
I just wanted to thank you for my order! It was all so carefully packed, and it has been a couple of weeks and all plants are in and already growing very well. I was also lucky with the dicentra - there were two extras in the tubes! So thanks for that as well.
I wasn’t sure how buying plants online would go but you have definitely exceeded my expectations.
Thanks again and best wishes,
Holly
Hello,
A short note of thanks for the delivery of my order, expertly wrapped.
Regards,
Dr. Rus
Good afternoon. Our plants arrived today, we were thrilled with the way were packed and the plants themselves. Kind Regards, Andrew
